How long does it take to process my order?
Most personalized items are made to order in our Victor, NY studio and typically ship within 3 to 5 business days. Need it sooner? Email us before you order at hello@thektdcollection.com and we'll do our best to help.
Do you offer rush production or expedited shipping?
Yes, we offer both. Rush production moves your order up in our queue, and expedited shipping speeds up delivery. Choose these options at checkout, or email us at hello@thektdcollection.com if you're unsure.
How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can follow your package with that link anytime.
Do you ship internationally?
Right now we ship within the U.S. only, but we're exploring international options. Stay tuned!